Defining personal information
Personal information is defined as any information that can be used to distinguish, identify or contact a specific individual. Exceptions to this are business contact information and certain publicly available information, such as names, addresses and telephone numbers published in telephone directories.
Where an individual uses home contact information as their business contact information, it is considered that the contact information provided is business contact information and is not subject to protection as personal information.
Personal information gathered by CAPP is kept in confidence. Our personnel are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed.
Retention of personal information
We keep personal information only as long as it is required for the reasons it was collected. The length of time we retain information varies, depending on the nature of the information. The retention period may extend beyond your relationship with us. When your personal information is no longer required, the information is either physically destroyed or deleted.
Website and electronic commerce
We use password protocols, encryption software and a server with firewalls to protect personal and other information we receive. Our software is routinely updated to maximize protection of such information.
We do track general information on visits to our website to better understand and to improve the information users are accessing. This information may include numbers of visitors to the site and to specific pages, referring websites, length of time on the site and more. No personal information is collected.
Links to other websites
We provide links to other websites we believe may be of interest to you. As CAPP has no control over the content of any of these websites, these links may be updated or deleted as appropriate.
Please be aware that CAPP is not responsible for the privacy practices of other websites that we link to. We encourage you to read the privacy statements of each and every website that requests personal information from you.